Terms & Conditions

Welcome to fabrictales.in, the official online store of Fabric Tales, operated by RR Ventures, an Indian firm based in Ahmedabad, Gujarat. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all visitors, users, customers, and others who access or use the service.

Please read these Terms carefully. If you do not agree with any part of these Terms, please do not use our services or website.

1. DEFINITIONS

  • "Website" refers to www.fabrictales.in
  • "User/You" refers to any person browsing, accessing, registering, or placing an order on the website
  • "We/Us/Our" refers to Fabric Tales and its parent entity, RR Ventures
  • "Product(s)" refers to unstitched branded fabric and related offerings listed on the website

2. ELIGIBILITY

Use of the website is available only to persons who are legally capable of entering into binding contracts under Indian Contract Act, 1872. If you are under 18 years, you may use the website only under the supervision of a parent or legal guardian.

We reserve the right to terminate your account or block your access if we discover that you are under 18 and not supervised.

 

3. ACCOUNT REGISTRATION

To place orders or access certain features, you may need to register and create an account. When creating an account, you must provide:

  • Accurate, current, and complete information
  • A valid email address and phone number
  • A secure password

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We reserve the right to suspend or terminate accounts found in violation of these terms.

 

4. PRODUCT INFORMATION

  • All products listed on our website are described to the best of our ability and using information provided by the manufacturers or brands. While we strive for accuracy in product images, colors may vary slightly due to screen calibration and lighting
  • Prices are inclusive of GST unless otherwise mentioned
  • Fabric length is approximate and may vary slightly by batch
  • Fabric cut pieces are non-returnable once cut or altered

5. PRICING & PAYMENT

We strive to provide accurate product and pricing information. However, errors may occur. In case a product is listed with incorrect information or price:

  • We reserve the right to cancel or refuse any such order
  • If your account is charged, we will issue a full refund
  • Payment Modes Accepted:
    • Credit/Debit Cards (Visa, MasterCard, Rupay)
    • UPI & Net Banking
    • Wallets (Paytm, PhonePe, Google Pay etc.)
    • Cash on Delivery (COD, available on select pin codes and conditions)

We do not store your financial information. All payments are securely processed through certified third-party gateways

 

6. SHIPPING & DELIVERY

Please refer to our Shipping & Delivery Policy for complete information on processing time, courier partners, delivery estimates, and charges.

Fabric Tales is not responsible for delays caused by courier agencies, natural calamities, or force majeure events.


7. RETURNS, EXCHANGES & CANCELLATIONS

Please read our Cancellation & Return Policy for full details. All return requests must be submitted within the return window as outlined in the policy.

We reserve the right to deny returns if the product is:

  1. Damaged after delivery
  2. Altered, washed, or used
  3. Not returned in original packaging with tags

 

8. INTELLECTUAL PROPERTY

All content on this website, including but not limited to logos, graphics, text, images, videos, design, layout, and code, is the intellectual property of Fabric Tales or its licensors.

You may not copy, reproduce, distribute, or use any content from this site without prior written consent.

 

9. RESTRICTIONS ON USE

You agree not to:

  • Use the website for unlawful purposes
  • Upload malicious software or code
  • Attempt to gain unauthorized access to the website or its users
  • Misrepresent your identity or affiliation

Violation of these terms may lead to legal action and termination of access to the site.

 

10. COMMUNICATIONS

By using our services, you consent to receive transactional emails, SMS updates, and notifications regarding your orders. Promotional communication will only be sent with your consent, and you may opt out at any time.


11. THIRD PARTY LINKS

Our site may contain links to external websites. We are not responsible for the content or privacy practices of such third-party websites. Use them at your own risk.


12. GOVERNING LAW & JURISDICTION

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, Gujarat.


13. LIMITATION OF LIABILITY

Fabric Tales shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from:

  • Use or inability to use the website
  • Unauthorized access to your data
  • Loss or damage caused by products purchased

Our liability shall be limited to the value of the product purchased from us.

 

14. INDEMNITY

You agree to indemnify and hold harmless Fabric Tales, RR Ventures, and their employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of the website or breach of these terms.

 

15. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are as follows:

Name: Rishi Ahuja

Designation: Grievance Officer

Email: admin@fabrictales.in

Office Address: B/17, Ashirvad Market, Opp. Kalupur Railway Station, Kalupur, Ahmedabad - 380001

 

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